Whispie Quest Support

Contact Us

Have a question or need help? We're here for you!

Email: [email protected]

Response Time: We typically respond within 24 hours.

Frequently Asked Questions

How do I create a child profile?

When you start, Quest asks a few questions about your child: their age (0–7), up to 5 of 18 interests, a personality type and the times you usually play. “Our home” is optional. The day’s card is chosen for your child with those in mind.

How many games can we play each day?

Free gives you 1 Dodo card a day, and up to 2 more as you add observations — so up to 3 games a day. Premium adds unlimited cards and “Something else”, so you can pick a different game any time.

What are the feathers in Dodo’s nest?

After you play, one tap records an observation and a feather goes into Dodo’s nest.

How do I cancel my subscription?

iOS: Go to Settings > [Your Name] > Subscriptions > Whispie Quest > Cancel Subscription

Android: Go to Play Store > Menu > Subscriptions > Whispie Quest > Cancel

Cancellation takes effect at the end of your current billing period. You'll continue to have access until then.

Can my partner or grandparents use Quest too?

You can invite your partner, and your partner is included in individual Premium. With the Family plan, caregivers and grandparents can join as well, up to 3 extra people.

How do I delete my account?

You can delete your account through the app settings, or visit our Account Deletion page for detailed instructions. You can also email [email protected].

Is my child's data safe?

Yes. Your child's data is stored securely, encrypted in transit and at rest, and is never shared with advertisers. Read our Privacy Policy for details.

Legal

Black Eagle Group LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA
[email protected]