← Flavor Agent

Whispie Flavor Agent Support

Contact Us

Have a question or need help? We typically respond within 24 hours.

Email: [email protected]

Frequently Asked Questions

How does Flavor Agent work?

The parent holds the phone and guides their child through 5 sensory discovery phases (visual → sound → touch → smell → taste) for each selected food. The child reacts at each step, their creature earns XP, and progress is recorded. Sessions are 15–20 minutes and completely pressure-free — even "I don't like it" is valid progress.

Does my child have to taste the food?

No. The taste phase (phase 5) is optional and only unlocks after a timer completes. If the child doesn't want to taste, they can choose "dislike" — that's a perfectly valid response and gets recorded. Zero pressure is the foundation of the system.

How many children can I add?

The free plan supports 1 child profile. With Pro you can add up to 5 children, each with their own Sensory DNA, creature army, and streak tracking.

What does the free plan include?

The free plan includes 2 sessions per week, up to 2 foods per plate, 1 child profile, and a basic Sensory DNA report. Data is retained for 30 days. You can upgrade to Pro from within the app.

Where is my session data stored?

Your data is securely stored on Supabase infrastructure. Free plan data is retained for 30 days; Pro plan data for 365 days. When you delete your account, all data is removed within 24 hours.

How do I cancel my subscription?

iOS: Settings → [Your Name] → Subscriptions → Whispie Flavor Agent → Cancel Subscription
Android: Play Store → Menu → Subscriptions → Whispie Flavor Agent → Cancel
Cancellation takes effect at the end of your current billing period.

What is the creature army?

Every food has its own creature character. The first time your child explores a food, the creature "wakes up" and joins the army. Each subsequent exposure earns the creature XP and levels it up. As the army grows, so does your child's motivation.

What does "graduation" mean?

When a child has explored the same food 15 times, they "graduate" from that food. Research shows 15–20 repeated exposures is the threshold for food acceptance. Graduation generates a shareable card and badge.

What is Sensory DNA?

Sensory DNA is the parent dashboard that shows how your child responds to each sense (visual, sound, touch, smell, taste) across different foods. It reveals patterns — which textures are tricky, which aromas are welcomed — so you can navigate mealtime with data instead of guesswork.

Is this a replacement for feeding therapy?

No. Whispie Flavor Agent is a game and family exploration tool — it does not replace professional feeding therapy, occupational therapy, or medical treatment. If you suspect your child has ARFID, sensory processing disorder, or another condition, please consult a qualified professional. The app can be used as a complementary tool alongside professional support.

How do I delete my account?

Go to App → Parent Panel → Settings → Account Settings → Delete My Account. For detailed instructions visit our Account Deletion page or email [email protected].

Legal Documents

Black Eagle Group LLC
30 N Gould St Ste N, Sheridan, WY 82801, USA
[email protected]